Privacy Policy

At Al Odwah Al Olia Establishment for Trading, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or communicate with us.

Information We Collect

We may collect the following types of information:

• Personal information such as your name, email address, phone number, company name, and job title when you submit an inquiry or contact us.
• Business information related to your procurement, sourcing, engineering, or trading requirements.
• Technical information including your IP address, browser type, device information, pages visited, and website usage data collected through cookies and analytics tools.

How We Use Your Information

The information we collect may be used to:

• Respond to your inquiries and provide customer support.
• Prepare quotations and process requests for our products and services.
• Improve our website, services, and customer experience.
• Communicate important updates, service information, or business-related announcements.
• Comply with applicable legal and regulatory requirements.
• Analyze website performance and user engagement.

Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only when necessary with:

• Trusted suppliers, logistics partners, or service providers involved in fulfilling your business requirements.
• Technology providers that support our website and business operations.
• Government authorities or regulatory bodies when required by applicable law.

All third parties are expected to protect your information and use it only for authorized business purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to maintain the highest level of security, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their respective privacy policies before providing any personal information.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data where legally applicable.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be published on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our data handling practices, please contact us:

Al Odwah Al Olia Establishment for Trading